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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiny Bateman

December 17, 2025

5  out of  5
rating by Destiny Bateman
"bradley at state farm is always helping me with new insurance quotes and paying my bills, he recently went out of his way too help me with my insurance policy because it was really high he gave me different options to help it go down. Bradley has great customer service and really treats people how he would want to be treated!"
We responded:
"Destiny, happy holidays and thank you for the gift of a review! On behalf of Bradley and my entire office we thank you for your kind words and the time you spent to leave a review. We know, in this economic environment, how important a dollar is especially to young adults. Therefore, we strive to present the best options to our customers because we think of ourselves as more than an insurance company. We are a people company! Thank you for allowing us to provide your auto insurance!"
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Ayesha Trammell

December 8, 2025

5  out of  5
rating by Ayesha Trammell
"I've had the best experience with Melvin Green III and all of his staff at State Farm Insurance in Raleigh North Carolina. No matter what questions/Issues I have, Melvin and his team always find a way to fix the issue or answer the questions without making me feel like I'm bothering them . Most of all as a new driver the car Insurance is affordable. Thank you Guys/Girls!!!"
We responded:
"Ms. Trammell, thank you for your kind words regarding me and my team members! Insurance can be complex so we try to put it in simple terms and tailor to every household based on their specific needs. It has been a pleasure providing all your auto and homeowners insurance needs. We wish you a happy holidays for you and your family!"
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DULCE CUEVAS

December 5, 2025

5  out of  5
rating by DULCE CUEVAS
"I would like to thank Sara, she is awesome! She answered all my questions about personal vehicle insurance and commercial with great attitude and professionalism. Gracias Sara!!"
We responded:
"Dulce, thank you for kinds words for Sara! We are fully aware that you had plenty of options but we are thankful that you decided to have us provide all your insurance needs. Sara has been an outstanding addition to our office. My outstanding team and excellent customers are why we do what we do! "
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Sarita

December 5, 2025

5  out of  5
rating by Sarita
"Best State Farm agency in Raleigh, NC. The team is wonderful to work with and truly knowledgeable about all insurance matters. Bradley will answer any question you have — and if he doesn’t know immediately, he’ll make sure to find the answer for you. Melvin is great at helping you find ways to save money, and Bradley is excellent at bundling policies so you can get the lowest possible rate. Highly recommend!"
We responded:
"Sarita, thank you for your kind words and thank you for taking time out of your holiday schedule to leave my team and I a review. We pride ourselves on binging value to everyone we interact with. I have been truly blessed to have found great team members like Bradley and Sara who treat everyone like they are family! "
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Shanta Anthony

October 22, 2025

5  out of  5
rating by Shanta Anthony
"Melvin is AWESOME! And so is Bradley! I love working with him! He's so knowledgeable, helpful and patient, and he NEVER gets tired of answering all of my questions, LOL! Whenever I call, Bradley's the one I wanna talk to. No offense to everyone else; I've built a great rapport with him and he always my go to. I couldn't ask for a better customer service experience! You Rock Bradley! I would definitely recommend Melvin's office for your insurance needs."
We responded:
"Shanta, thank you for your kind words. Sometimes insurance can be a little complicated so I always try to explain the different coverages including what is protected and what is not protected. I am glad to have you and your family as part of my State Farm family but I am even more thrilled that we were able to provide you more coverage on your homeowners insurance and auto insurance while still saving you money. It was truly my pleasure to help you out especially right in time for the holiday season. Welcome to my State Farm family and I wish you much happiness in your new home! "
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Suzette

October 8, 2025

5  out of  5
rating by Suzette
"Very informative in layman’s terms, honest and helpful"
We responded:
"Suzette, thank you for your kind words and your review! I know sometimes insurance can be complicated and sound like a foreign language so I try to simplify it as much as I can. My goal is to make sure everyone understands their insurance, what they have, what they don’t have and what they pay for. Thank you again for being a State Farm family member!"
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Kayla Hindt

September 21, 2025

5  out of  5
rating by Kayla Hindt
"Bradley was such a helpful agent during my time with Melvin Green State Farm. Every time I called he was able to assist and give great advice. I spoke to others in the office sometimes and they were also very helpful. 10/10 would recommend this office in Raleigh, NC."
We responded:
"Kayla, thank you for the fantastic review! I am so glad Bradley and the rest of our team could provide helpful service and support. We truly appreciate your recommendation!"
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Francisca Perez

September 18, 2025

5  out of  5
rating by Francisca Perez
"Just had a meeting with Melvin, he was able to walk me through my plan and gave me a bunch of much needed information. He is also just a very sweet person doesn't make it feel like a bunch of information is just being thrown at you. I've been working with him and Bradley with my insurance needs for about a year now and they're always on top of it and amazing at helping."
We responded:
"Francisca, thank you so much for your kind words! It was a pleasure meeting with you and I'm glad I could help make things clear and informative. Bradley and I truly appreciate your trust over the past year — we're always here to support your insurance needs!"
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Tonya Allen

September 9, 2025

5  out of  5
rating by Tonya Allen
"I had questions about filing a claim and Mr. Melvin was so nice and professional!! Not only was he informative, he was so pleasant to talk to. It’s never great to have to file a claim but I will say that he made the process so very convenient! Thanks again Mr. Melvin, again it was a pleasure. 😊"
We responded:
"Tonya, thank you for the wonderful review! I am so happy I was able to help. We are always here when you need us! "
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Christine Boersma Smith

August 26, 2025

5  out of  5
rating by Christine Boersma Smith
"Melvin Green of State Farm has been very helpful and quick to respond! A pleasure dealing with him and his office."
We responded:
"Christine, thank you for the wonderful review! I am so happy my team and I were able to help! "
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Tirrell

August 22, 2025

5  out of  5
rating by Tirrell
"5 star customer service from Bradley in Melvin office. I’m new to the office and felt like this was a great fit just by having a conversation with Bradley. Handled my questions and concerns appropriately. Look forward to stopping by the office to meet the team. If you’re looking for an agent, look no further. Thanks again Bradley."
We responded:
"Tirrell, thank you for the amazing review! I am so glad Bradley made you feel right at home at our office. We look forward to seeing in person soon and truly appreciate your recommendation! "
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Sharon Hester

August 20, 2025

5  out of  5
rating by Sharon Hester
"Greatest staff All around! Thank you Melvin you’re the coolest 😎!"
We responded:
"Sharon, thank you for your kind review. First off, on behalf of my office we offer our deepest condolences on your loss. We thank you for allowing us the opportunity to provide your life insurance needs. As far as being “the coolest” I will have to inform my kids that someone thinks I’m cool! 😎"
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Tonya Scherrer

August 20, 2025

5  out of  5
rating by Tonya Scherrer
"This office is super responsive. They have treated me well with the short amount of time that I've been with them. They also will inform you with the policies that you have when you are signing up for those policies."
We responded:
"Tonya, thank you for taking time out of your day to leave us a Google review! I am super excited we were able to provide your renters and life insurance needs. We appreciate you for being a part of our State Farm family!"
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Zoi Council

August 7, 2025

5  out of  5
rating by Zoi Council
"I was recommended to Bradley by a family member and he was amazing! State Farm made this process super easy and explained things every step of the way. He was very personable and did a great job finding me a reasonable quote!"
We responded:
"Zoi, I am so glad you had a great experience with Bradley! Thanks for trusting us and for the kind words. We’re happy to have made the process easy and to welcome you to the State Farm family!"
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Cyrette Cotten

July 24, 2025

5  out of  5
rating by Cyrette Cotten
"Bradley is on point. He helped me with my storm damage from Chantal. Melvin is also very good with my insurance and has saved me money. Thanks again for all you do."
We responded:
"Cyrette, first and foremost I am so sorry for the damage you delt with from Chantal. I am so honored you trusted me to help with your insurance and making sure you have the coverage you need! "
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Vivian Moore

July 22, 2025

5  out of  5
rating by Vivian Moore
"The service I received from Bradley was absolutely amazing! Bradley is very knowledgeable, patient, professional and gave very clear answers to all my many questions! I can’t speak for Jake at State Farm but Bradley at State Farm is magnificent. He needs his own commercial!"
We responded:
"Vivian, thank you for the wonderful review! I am so happy to hear that Bradley was so helpful. We are always here when you need us! "
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DONTÁ A

February 12, 2025

5  out of  5
rating by DONTÁ A
"Very nice down to earth guy. Very informative and willing to answer any questions you may have pertaining to your policy."
We responded:
"Donta, thank you for your kind words and thank you for leaving a review of me and my office. It was a pleasure to finally meet you to go over your auto insurance and renters insurance coverages. Thank you for being a part of my State Farm family and allowing me to be your Agent!"
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K W

January 30, 2025

1  out of  5
rating by K W
"Expensive, Horrible Experience I was given a "great rate" on an auto policy, which convinced me to transfer to State Farm. A week after paying the premium, I found out the true premium was about 33% more. Which was more than the policy I was leaving. So both vehicles were not covered. I believe the agent deliberately quoted a lower premium to get our business. Since State Farm didn't receive a full premium from us, they reported to the DMV that we had a lapse in insurance coverage of $50 per vehicle on the policy. Because of this, we now will have higher premiums because it shows that we had two days without insurance. We went back to our previous insurance. This was a horrible and expensive mistake contacting this agent's office."
We responded:
"KW, thank you for taking your time to share your feedback with us, even if it is negative. I sincerely apologize for the experience you had, as it does not reflect the high standards we strive to maintain. We understand your frustration regarding Underwriting’s discovery of a minor violation that initially eluded us and we appreciate you bringing this to our attention. Your satisfaction is important to us and, as such, I conducted a training session with my team regarding loss history reports and motor vehicle reports. We value your feedback and hope to have the opportunity to restore your faith in our office."
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Ed Wilburn

December 18, 2024

5  out of  5
rating by Ed Wilburn
"We had been searching for lower cost home and auto insurance and have been delighted with Melvin and his staff. They exhibit a family feel and Melvin has personally conducted an in-depth analysis of our issues and needs. They represent a refreshing alternative to the traditional process of insurance shopping and are highly recommended."
We responded:
"Mr. Wilburn, thank you for your kind review of me and my office. I try to offer a fresh approach to home insurance and auto insurance because I have spent more time on the customer side than the insurance agent side. I ask questions to understand my State Farm family needs and then make recommendations based on where they are in life. You and your wife were a joy to speak with I am overly ecstatic to not only save you money but to welcome you to my State Farm family as well!"
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chris brown

October 22, 2024

5  out of  5
rating by chris brown
"Awesome agency customer comes first.just went thru a yearly review saved my some money on some unnecessary coverage.definitely my go to for all my insurance need. Update 10-22-24 just saw the response, when you think customer service can get no better thank you for your personal attention to things."
We responded:
"Chris, I see that we were the first business that you ever wrote a review for. Beyond the fact that you took time to write a review and the fact that we were the first makes me even more happy and appreciative. Thank you for your kind words regarding our little office and thank you for trusting us for your auto insurance needs!"
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Catalina Perez

August 28, 2024

5  out of  5
rating by Catalina Perez
"Melvin and his team are reliable, honest and operate with integrity and helps u in any way to save you money. I recommend them to anyone who is looking for insurance Melvin always takes the time to answer any questions I may have, and provides me with all the options. So I'm very happy to have been referred to Melvin and his team !"
We responded:
"Catalina a big thank you for your review and thank you for being a part of my State Farm family for over two years! We started with your auto insurance but when you called and asked us to write your homeowners insurance I was super happy. We were not able to bundle but also were able to provide you better coverage AND for less than you had been paying! You have always been a joy to speak with and I wish you the best in all you do!"
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Erika Elsinger

August 22, 2024

5  out of  5
rating by Erika Elsinger
"Melvin and Bradley were both very helpful when my husband and I needed to switch our car insurance over to North Carolina. They also gave us tips and guidance on how to be prepared for going to the DMV. I highly recommend their services!"
We responded:
"Erika, thank you for leaving a Google review for our office. More importantly, thank you for allowing us to provide your auto insurance and renter’s insurance. As a token of gratitude Bradley just opened a can of Pepsi in your honor but to be perfectly honest he was going to open that Pepsi regardless. It is the taste of the Carolinas but I digress! We wanted to make you feel welcome in North Carolina and wanted to provide a little education on the nuances with our state and to provide best practices for interacting with the DMV. Welcome again to Raleigh and welcome to my State Farm family!"
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Ruth Pardue

August 1, 2024

5  out of  5
rating by Ruth Pardue
"Great professional and friendly service with Bradley Thomas at Melvin Green’s. I was very pleased with the saving we received as well. Highly recommend."
We responded:
"Ruth, thank you for your kind words and thank you for taking time out of your day to leave Bradley a review. I am happy to have you as a State Farm family member and I am doubly more happy that we were able to save you money in the process. I know auto insurance rates have been changing this year and you had a multitude of options, however, I am glad you chose me and my office! "
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Jessica Grinnell

May 9, 2024

5  out of  5
rating by Jessica Grinnell
"Melvin Green III is wonderful! He made a very generous donation to our middle school's field trip scholarship fund and sought out other sources of funding from the community for us. We are so grateful to have such an amazing community partner who cares for our students and our school family!"
We responded:
"Jessica, thank you for taking time to leave us a review and thank you for what Teachers like you do day in and day out. You and your colleagues are the unsung heroes and do not get paid nearly what you worth. I always try to support my community so when I heard that some 8th graders could not afford to go on the school trip my heart sank. I hope you and your school kids enjoy the trip. Keep up the good work!"
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Tanya Orr

April 18, 2024

5  out of  5
rating by Tanya Orr
"Melvin Green State Farm Insurance is the way to go! Ryan helped me save over $100 per month on my auto and home insurance."
We responded:
"Tanya, thank you for leaving our office, more specifically Ryan, a review. We love to saving folks money on their auto insurance and homeowner's insurance almost as much as we love providing excellent customer service. We know that every dollar counts these days and that you had a number of choices to choose from in Raleigh for your insurance but we are happy you chose us. Thank you for your review and thank you for being a member of my State Farm family!"