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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiny Bateman

December 17, 2025

5  out of  5
rating by Destiny Bateman
"bradley at state farm is always helping me with new insurance quotes and paying my bills, he recently went out of his way too help me with my insurance policy because it was really high he gave me different options to help it go down. Bradley has great customer service and really treats people how he would want to be treated!"
We responded:
"Destiny, happy holidays and thank you for the gift of a review! On behalf of Bradley and my entire office we thank you for your kind words and the time you spent to leave a review. We know, in this economic environment, how important a dollar is especially to young adults. Therefore, we strive to present the best options to our customers because we think of ourselves as more than an insurance company. We are a people company! Thank you for allowing us to provide your auto insurance!"
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Ayesha Trammell

December 8, 2025

5  out of  5
rating by Ayesha Trammell
"I've had the best experience with Melvin Green III and all of his staff at State Farm Insurance in Raleigh North Carolina. No matter what questions/Issues I have, Melvin and his team always find a way to fix the issue or answer the questions without making me feel like I'm bothering them . Most of all as a new driver the car Insurance is affordable. Thank you Guys/Girls!!!"
We responded:
"Ms. Trammell, thank you for your kind words regarding me and my team members! Insurance can be complex so we try to put it in simple terms and tailor to every household based on their specific needs. It has been a pleasure providing all your auto and homeowners insurance needs. We wish you a happy holidays for you and your family!"
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DULCE CUEVAS

December 5, 2025

5  out of  5
rating by DULCE CUEVAS
"I would like to thank Sara, she is awesome! She answered all my questions about personal vehicle insurance and commercial with great attitude and professionalism. Gracias Sara!!"
We responded:
"Dulce, thank you for kinds words for Sara! We are fully aware that you had plenty of options but we are thankful that you decided to have us provide all your insurance needs. Sara has been an outstanding addition to our office. My outstanding team and excellent customers are why we do what we do! "
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Shanta Anthony

October 22, 2025

5  out of  5
rating by Shanta Anthony
"Melvin is AWESOME! And so is Bradley! I love working with him! He's so knowledgeable, helpful and patient, and he NEVER gets tired of answering all of my questions, LOL! Whenever I call, Bradley's the one I wanna talk to. No offense to everyone else; I've built a great rapport with him and he always my go to. I couldn't ask for a better customer service experience! You Rock Bradley! I would definitely recommend Melvin's office for your insurance needs."
We responded:
"Shanta, thank you for your kind words. Sometimes insurance can be a little complicated so I always try to explain the different coverages including what is protected and what is not protected. I am glad to have you and your family as part of my State Farm family but I am even more thrilled that we were able to provide you more coverage on your homeowners insurance and auto insurance while still saving you money. It was truly my pleasure to help you out especially right in time for the holiday season. Welcome to my State Farm family and I wish you much happiness in your new home! "
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Christine Boersma Smith

August 26, 2025

5  out of  5
rating by Christine Boersma Smith
"Melvin Green of State Farm has been very helpful and quick to respond! A pleasure dealing with him and his office."
We responded:
"Christine, thank you for the wonderful review! I am so happy my team and I were able to help! "
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Tirrell

August 22, 2025

5  out of  5
rating by Tirrell
"5 star customer service from Bradley in Melvin office. I’m new to the office and felt like this was a great fit just by having a conversation with Bradley. Handled my questions and concerns appropriately. Look forward to stopping by the office to meet the team. If you’re looking for an agent, look no further. Thanks again Bradley."
We responded:
"Tirrell, thank you for the amazing review! I am so glad Bradley made you feel right at home at our office. We look forward to seeing in person soon and truly appreciate your recommendation! "
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Sharon Hester

August 20, 2025

5  out of  5
rating by Sharon Hester
"Greatest staff All around! Thank you Melvin you’re the coolest 😎!"
We responded:
"Sharon, thank you for your kind review. First off, on behalf of my office we offer our deepest condolences on your loss. We thank you for allowing us the opportunity to provide your life insurance needs. As far as being “the coolest” I will have to inform my kids that someone thinks I’m cool! 😎"
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Dr Jenn

August 1, 2025

5  out of  5
rating by Dr Jenn
"This week I had the pleasure of being assisted by Fatima, a helpful and friendly rep, working in Melvin Greens office. Fatima went above and beyond to ensure all of our insurance needs were met, while taking the time to answer all questions and explain things, in a way I could wrap my head around. Not only was she very patient, I never felt pressured or like just “another customer”. I honestly dreaded the thought of switching insurance companies, but Fatima made it a simple, fast, and stress-free process. I truly can’t sing Fatima’s praise enough! If you’re looking to switch companies, and State Farm is someone you’re considering, I would reach out to Fatima… She truly is awesome and will take the time to make sure you get what you want/need. Fatima for President! 5-Stars!"
We responded:
"Dr Jenn, thank you so much for your thoughtful and enthusiastic review! I am absolutely thrilled to hear about your positive experience with Fatima. She takes great pride in making sure each customer feels valued and supported, and it's wonderful to know she made your transition to State Farm so smooth and stress-free. Your kind words about her patience, clarity, and dedication truly mean a lot—not just to Fatima, but to our entire team. We agree... Fatima for President! 🌟 Thank you again for trusting us with your insurance needs and for the glowing 5-star review!"
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Cyrette Cotten

July 24, 2025

5  out of  5
rating by Cyrette Cotten
"Bradley is on point. He helped me with my storm damage from Chantal. Melvin is also very good with my insurance and has saved me money. Thanks again for all you do."
We responded:
"Cyrette, first and foremost I am so sorry for the damage you delt with from Chantal. I am so honored you trusted me to help with your insurance and making sure you have the coverage you need! "
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Mathias Nasisse

June 4, 2025

5  out of  5
rating by Mathias Nasisse
"Melvin and his team are very knowledgeable and helpful! I’ve enjoyed having them as my insurance providers."
We responded:
"Mathias, thank you for your comment and thank you for your kind words! I have thoroughly enjoyed your conversation and your insurance questions. Thank you for being a part of my State Farm family!"
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Derrian Wilson

March 7, 2025

5  out of  5
rating by Derrian Wilson
"Was a great assist in everything! I high recommend him!"
We responded:
"Thank you for your great review and review! We’re so happy to hear that you had a positive experience and received great assistance. "
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K W

January 30, 2025

1  out of  5
rating by K W
"Expensive, Horrible Experience I was given a "great rate" on an auto policy, which convinced me to transfer to State Farm. A week after paying the premium, I found out the true premium was about 33% more. Which was more than the policy I was leaving. So both vehicles were not covered. I believe the agent deliberately quoted a lower premium to get our business. Since State Farm didn't receive a full premium from us, they reported to the DMV that we had a lapse in insurance coverage of $50 per vehicle on the policy. Because of this, we now will have higher premiums because it shows that we had two days without insurance. We went back to our previous insurance. This was a horrible and expensive mistake contacting this agent's office."
We responded:
"KW, thank you for taking your time to share your feedback with us, even if it is negative. I sincerely apologize for the experience you had, as it does not reflect the high standards we strive to maintain. We understand your frustration regarding Underwriting’s discovery of a minor violation that initially eluded us and we appreciate you bringing this to our attention. Your satisfaction is important to us and, as such, I conducted a training session with my team regarding loss history reports and motor vehicle reports. We value your feedback and hope to have the opportunity to restore your faith in our office."
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Ed Wilburn

December 18, 2024

5  out of  5
rating by Ed Wilburn
"We had been searching for lower cost home and auto insurance and have been delighted with Melvin and his staff. They exhibit a family feel and Melvin has personally conducted an in-depth analysis of our issues and needs. They represent a refreshing alternative to the traditional process of insurance shopping and are highly recommended."
We responded:
"Mr. Wilburn, thank you for your kind review of me and my office. I try to offer a fresh approach to home insurance and auto insurance because I have spent more time on the customer side than the insurance agent side. I ask questions to understand my State Farm family needs and then make recommendations based on where they are in life. You and your wife were a joy to speak with I am overly ecstatic to not only save you money but to welcome you to my State Farm family as well!"
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Chalimar Gregory

November 15, 2024

5  out of  5
rating by Chalimar Gregory
"I recently enjoyed working with Melvin Green State Farm Insurance. Based on his high reviews of others' experiences, I chose his office for our needs in our move from Florida. His team was friendly, knowledgeable, and ready to tackle my questions. More specifically, Bradley was efficient and demonstrated exceptional customer service by promptly addressing my many questions about personal, business, and life insurance needs and providing detailed explanations, making the process a breeze. I highly recommend the Melvin Green State Farm team to anyone looking for an insurance agency that prioritizes customers."
We responded:
"Chalimar, thank you for your review and your kind words for me and my team. We know you had a plethora of options to choose from regarding your insurance needs and we are thrilled that you and your family chose us. We love to offer a personalized approach for everyone because we know that insurance is not a "one size fits all" approach. Thank you again and welcome to my State Farm family!"
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chris brown

October 22, 2024

5  out of  5
rating by chris brown
"Awesome agency customer comes first.just went thru a yearly review saved my some money on some unnecessary coverage.definitely my go to for all my insurance need. Update 10-22-24 just saw the response, when you think customer service can get no better thank you for your personal attention to things."
We responded:
"Chris, I see that we were the first business that you ever wrote a review for. Beyond the fact that you took time to write a review and the fact that we were the first makes me even more happy and appreciative. Thank you for your kind words regarding our little office and thank you for trusting us for your auto insurance needs!"
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Jacob Michaels

October 1, 2024

5  out of  5
rating by Jacob Michaels
"The go to source for insurance in NC."
We responded:
"Jacob, thank you for your review and, from one military veteran to another, thank you for your service! I appreciate all my new State Farm family members but I will always have a special place in my heart for veterans and educators. I was happy to provide a little education on converting your homeowners insurance to a rental dwelling or landlord policy including some of the items you would want to pay attention to as the renter such as liability and being listed as an Additional Interest. Thank you again for allowing me to provide your insurance needs! "
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Catalina Perez

August 28, 2024

5  out of  5
rating by Catalina Perez
"Melvin and his team are reliable, honest and operate with integrity and helps u in any way to save you money. I recommend them to anyone who is looking for insurance Melvin always takes the time to answer any questions I may have, and provides me with all the options. So I'm very happy to have been referred to Melvin and his team !"
We responded:
"Catalina a big thank you for your review and thank you for being a part of my State Farm family for over two years! We started with your auto insurance but when you called and asked us to write your homeowners insurance I was super happy. We were not able to bundle but also were able to provide you better coverage AND for less than you had been paying! You have always been a joy to speak with and I wish you the best in all you do!"
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Erika Elsinger

August 22, 2024

5  out of  5
rating by Erika Elsinger
"Melvin and Bradley were both very helpful when my husband and I needed to switch our car insurance over to North Carolina. They also gave us tips and guidance on how to be prepared for going to the DMV. I highly recommend their services!"
We responded:
"Erika, thank you for leaving a Google review for our office. More importantly, thank you for allowing us to provide your auto insurance and renter’s insurance. As a token of gratitude Bradley just opened a can of Pepsi in your honor but to be perfectly honest he was going to open that Pepsi regardless. It is the taste of the Carolinas but I digress! We wanted to make you feel welcome in North Carolina and wanted to provide a little education on the nuances with our state and to provide best practices for interacting with the DMV. Welcome again to Raleigh and welcome to my State Farm family!"
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Ruth Pardue

August 1, 2024

5  out of  5
rating by Ruth Pardue
"Great professional and friendly service with Bradley Thomas at Melvin Green’s. I was very pleased with the saving we received as well. Highly recommend."
We responded:
"Ruth, thank you for your kind words and thank you for taking time out of your day to leave Bradley a review. I am happy to have you as a State Farm family member and I am doubly more happy that we were able to save you money in the process. I know auto insurance rates have been changing this year and you had a multitude of options, however, I am glad you chose me and my office! "
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Jessica Grinnell

May 9, 2024

5  out of  5
rating by Jessica Grinnell
"Melvin Green III is wonderful! He made a very generous donation to our middle school's field trip scholarship fund and sought out other sources of funding from the community for us. We are so grateful to have such an amazing community partner who cares for our students and our school family!"
We responded:
"Jessica, thank you for taking time to leave us a review and thank you for what Teachers like you do day in and day out. You and your colleagues are the unsung heroes and do not get paid nearly what you worth. I always try to support my community so when I heard that some 8th graders could not afford to go on the school trip my heart sank. I hope you and your school kids enjoy the trip. Keep up the good work!"
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Tanya Orr

April 18, 2024

5  out of  5
rating by Tanya Orr
"Melvin Green State Farm Insurance is the way to go! Ryan helped me save over $100 per month on my auto and home insurance."
We responded:
"Tanya, thank you for leaving our office, more specifically Ryan, a review. We love to saving folks money on their auto insurance and homeowner's insurance almost as much as we love providing excellent customer service. We know that every dollar counts these days and that you had a number of choices to choose from in Raleigh for your insurance but we are happy you chose us. Thank you for your review and thank you for being a member of my State Farm family!"
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Marc Feinberg

April 18, 2024

5  out of  5
rating by Marc Feinberg
"Absolutely amazing service!!! Friendly, caring individuals that show that state farm is on your side . Thank you Bradley, and all the other agents there that make it a pleasure to have State Farm as my family's insurance provider."
We responded:
"Marc, thank you for leaving a review for our office. We are super excited to have you as a State Farm family member and I am glad that Bradley was able to take exceptional care of you. "
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Cierra Schweizer

March 15, 2024

5  out of  5
rating by Cierra Schweizer
"Ryan was such a great help with getting me setup with an auto policy with great coverages. So happy with how easy and simple he made everything seem while also describing what each coverage was for!! His customer service was truly incredible"
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MrsScott 1908

December 10, 2023

5  out of  5
rating by MrsScott 1908
"Melvin is top notch. He’s passionate about serving his clients and his community. His customer service is unparalleled. I can’t thank him enough for helping me support my client’s holistically."
We responded:
"Mrs. Scott, thank you for your review. Also, thank you for allowing me to provide the insurance needs for your new Homeowners. We pride ourselves on providing great coverages and great education to our first time homebuyers for homeowners insurance!"
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Latrice McFadden

December 9, 2023

5  out of  5
rating by Latrice McFadden
"Melvin is a wealth of information. He is always willing to educate others and genuinely has their best interest at heart. I highly recommend reaching it to Melvin for your insurance needs."
We responded:
"Latrice, thank you for your comments and your kind words. One of the values we bring is that we educate our State Farm customers on the coverages they have as well as the ones they do not have. To the utmost, if a loss happens for anything, I want you to say "Melvin, I'm glad you told me about this coverage..." versus "Melvin, I wish you had told me about this coverage..." Thank you for trusting me to provide your insurance needs!"